Frequently Asked Questions

Getting started is easy! Follow these steps:

1. Visit the Play Now page to download the client
2. Extract the downloaded files to a folder on your computer
3. Run the launcher and it will update to the latest version
4. Click "Play" and log in with your website credentials

No! Your website account is the same as your in-game account. Simply register on the website and use those credentials to log in to the game.

Yes! Elydris is completely free to play. We offer optional donations in the store to support the server, but all content is accessible to everyone.

Elydris is an Old School RuneScape (OSRS) private server with custom content, enhanced XP rates, and unique features while maintaining the classic OSRS gameplay experience.

Our XP rates are customizable! You can choose from different game modes when you create your account, ranging from 5x to 50x experience rates.

Absolutely! You can team up with friends, join a guild, participate in minigames, boss together, and compete in the highscores.

Yes! While we maintain the core OSRS experience, we've added custom bosses, unique items, special events, and exclusive content that you won't find anywhere else.

No! All items in our store are cosmetic or provide minor conveniences. You cannot buy game-breaking items or unfair advantages. The store exists to support server costs.

We accept PayPal, credit/debit cards, and various cryptocurrency payments for your convenience.

Due to the digital nature of our products, refunds are handled on a case-by-case basis. Please contact us if you have any issues with your purchase.

Voting helps promote Elydris on server lists, bringing in new players! In return, you receive vote points that can be spent on exclusive rewards.

You can vote once every 12 hours on each vote site. Visit the vote page to see all available sites and claim your rewards!

Visit the Forgot Password page and enter your email address. You'll receive a password reset link via email.

Yes! We use industry-standard security practices including password hashing, email verification, and rate limiting. We also offer optional 2FA (Two-Factor Authentication) for extra security.

Check your spam folder first. If you still can't find it, visit the verification page to resend the email.

Please report bugs on our Discord server in the bug reports channel, or contact us through the contact page.

You can reach us through:

• Discord - Fastest response time
• Contact form - For formal inquiries
• In-game - Use ::ticket command

Absolutely! We love hearing from our community. Share your ideas on Discord in the suggestions channel, and the most popular ones will be implemented!