Contact Us
Have questions or need support? We're here to help!
Send us a Message
Other Ways to Reach Us
noreply@elydris.com
We typically respond within 24-48 hours.
Support Hours
Our team is available to help:
- Discord: 24/7 community support
- Email: Weekdays 9 AM - 6 PM EST
Frequently Asked Questions
How do I reset my password?
Contact us via Discord or email with your username, and we'll help you reset it.
I lost my items in-game, can you help?
Please report item loss issues through Discord with details about what happened. We'll investigate and assist when possible.
How can I report a bug?
Use the #bug-reports channel in Discord or submit a detailed email describing the issue.